Managing Critics in Your Home Staging Business
I believe that the best way to develop someone I'm training is by giving out plenty of appreciation and encouragement. That's why you'll find many postings on my blogs of an encouragement nature.There is very little that will kill ambition quite a thoroughly as criticism - especially from one's superiors. I try not to criticize anyone. But I'm constantly amazed at the number of people who jump to criticizing others, for no apparent reason.
We would all do better to follow the concept: Be anxious to praise but slow to find fault.
Be specific in your praise. Talking in generalities is nice, but it isn't remembered by the recipient because it doesn't reach their emotions. So when you praise, be very specific. The person receiving your admiration will really respond when you are very specific about why you are giving the heartfelt compliment.
When you enter a client's home, look for something to compliment the home owner about. You may have to really look deeply, but no matter what the condition of the home, you should be able to find something to be genuinely complimentary about.
It will thoroughly please the home owner and gain you significant good rapport immediately. You'd be amazed at how many of your competitors will fail to give any compliments at all.
posted by Barbara Jennings @ 6:24 PM
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