Do the Right Thing for Your Client
Today I received an email from a young man who had done some research on the internet, exploring which training program would be right for him. He had narrowed it down to mine and one other person's.He told me he had been bedridden for 2 years, is just now learning to walk again, suffers from MS and needs medicine each month at a very high price. He wanted to resurrect his former design business and was selling off possessions to raise the money to take my Diamond Course and wondered if I'd extend him a payment plan.
I didn't agree to a payment plan for him, in part because I don't offer one and I don't like the idea of giving one person something I don't give to everyone, but the main reason was because I sincerely believe it was not in his best interest at this time in his life to start at the Diamond level.
Assuming that what he told me is all true (and I have no way of verifying anything), here's my assessment:
1) He's obviously not in good physical health
2) He's obviously not in good financial health
3) He's trying to start at the top when he is better off taking smaller, less stressful steps (since he can purchase any component in Diamond on an "a la carte" basis and probably won't need the design training as he already has had a decorating business)
I'm a mentor as well as a trainer. I see my role as that of a "protector", not just a business person seeking to make profit.
I feel it would have been irresponsible of me, assuming he presented me with truth, to allow him to go forward at the Diamond level.
I vowed many years ago to try my best to always do what I believed was the "best" thing for my clients, even if it meant no profit or less profit to me. It's just how I operate. Many other people might have just locked in the sale of a much higher course.
Regardless of your own circumstances, whether you're living in abundance or just scraping by, I believe God will honor you if you always try to do what you know in your heart is best for the other person.
So again I encourage you:
1) Give more than you promise
2) Do what's best for them, irregardless of whether it's the most profitable route for you
You can never go wrong with that philosophy and standard of excellence. Be someone your client's can thoroughly trust to advise them in a direction best for them.
I guarantee you, you will not be sorry.
posted by Barbara Jennings @ 10:43 AM
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